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Tenant FAQs

What is a Tenancy Deposit?

A tenancy deposit is paid to the Landlord which will be equivalent to 5 week’s rent. The deposit gives the Landlord protection in case you leave without paying the rent or cause damage to the property or its contents. You will get the deposit back at the end of your tenancy, but how much you get back depends on the condition of the property you leave it in. We will take into account general wear and tear.

What’s in the tenancy agreement?

The tenancy agreement is a contract between you and your landlord and/or The Landlord’s representative. The  tenancy agreement gives rights to both you and your landlord and outlines your duties to and from each other.  The Tenancy also details out information such as your tenancy start/end date,  the deposit paid and the monthly rental amount. At the end of agreement it is signed by both parties where they will receive their own copy.

What are my responsibilities as a tenant?

The tenancy agreement contains what the tenant can and cannot do at the property.   general tenant responsibilities include: paying the rent, paying all utility bills including council tax, keeping the interior in good repair, not to sub-let the property, allowing the landlord to carry out periodic checks to inspect the property, fixing any breakages, not damaging the property, ensuring that any guests are well behaved and overall maintaining cleanliness.

What happens if I am late in paying the rent?

You will be charged 1% of your monthly rent per day after your rent due date. To avoid this, please contact the office as soon as possible and speak to an agent who can discuss your options. Regular late payments, can result in your tenancy being terminated and an eviction taking place.

Can the landlord increase my rent?

Yes, usually the rent can be increased annually, whilst an existing tenancy is on-going, this is usually only a small amount of between 2% and 5% of the current rental income. However, this amount is not restricted if and when a new tenancy is made between the tenant and the landlord.

can I decorate or make changes to the property?

This will depend on the situation and what changes you’d like to make. Please discuss this with the agent before starting any work so they may get the Landlords approval. Generally, we expect the property to be given back in the state they were given therefore we recommend to sticking to neutral colours when painting.

What happens if I want to leave the property?

If you decide you no longer want to live in the property, we will require 2 months’ written notice in advance, this will allow the agents and the Landlord to prepare for what happens after you leave.  An inventory out appointment will be made with you and the outcome of the inventory will determine the amount of deposit you get back. In most cases,  you get back the full amount. The team at Aura Estates will be happy to help you find another property under our management as well as provide you with any requested references should you wish to move on to a different agent.

Is my landlord allowed to enter the property?

Unless the Landlord has given you 24 hours prior notice that they wish to inspect the property, you don’t need to give them access to the property. However, any appointments will be made through the agent and in most cases an agent will accompany the Landlord. However, failure to respond within 24 hours and/or in case of any suspicion raising in regards to  criminal activity, we reserve the right to enter the property with our set of keys.

My fixed term tenancy is ending, how can I stay in the property?

Whether you can stay in the property is dependent on the Landlord circumstances. In most cases, the tenancy will automatically become a periodic tenancy, this means it becomes a rolling monthly contract and no changes are made to the existing tenancy conditions, however if there are any changes e.g. rent increase, you will be required to sign a new tenancy agreement with the updated. If the Landlord wishes to take back his property, we will inform you at least 2 month’s before your end date, giving you adequate amount of time to look for an alternative property.

What happens to the deposit once it’s been paid?

Once your deposit has been paid in full, it is passed onto the ‘Deposit protection scheme’ for full protection. Tenancy deposit protection was introduced on 6 April 2007 as part of the Housing Act 2004. It applies to all assured shorthold tenancies in England and Wales where a deposit is taken.

Which documents are compulsory before I can rent a property?

– Provide a  proof of ID

– Provide a utilty bill (dated within the last 3 months)

– Pass a credit and refrencing check

– Provide 2 references, one of which is from your current employer and another from your current Landlord/Agent

– Provide proof of your ‘Right to Rent’ in the UK

– Provide last 6 Month’s bank statements

– Provide last 6 payslips

– Provide ID documents of all the residents who are intending to live in the property.